The Sales Assistant plays a key role in delivering exceptional client care and ensuring a positive customer experience. This position is part of a collaborative team that supports clients, move managers, and project managers, while maintaining frequent communication with both the operations team and clients.
Essential Functions and Responsibilities
- Provide marketing assistance to Sales Representatives.
- Review and research several system reports and identify issues.
- Review and research orders status in Hedberg and manage customer database.
- Correspond with clients by phone and email throughout the sales cycle.
- Coordinate small orders, generate and close work orders.
- Compile information to streamline invoicing.
- Work with field staff and clients during installations.
- Proactively schedule jobs within DigiOps.
- Coordination of project needs as required through various portals.
- Vacation coverage for members of the Move Management team.
Qualifications
- Grade 12 or equivalent, some College/University preferred
- Proficient with Microsoft Office
- 2 years of customer service or administrative assistance experience
- Strong organizational skills
- Excellent communication, customer service, and interpersonal skills
- Ability to multi-task
- Strong attention to detail and troubleshooting skills
- Ability to learn new programs and custom portals
Why Join Heritage?
- Company-funded events
- Opportunity for growth within the company
- Extended health and dental benefits for you and your family
- Environmental initiatives including recycling and compost programs
- A dynamic work environment with a great group of people
- Holiday Celebrations – Chance to win wide destination vacation or retreat #H1
Benefits:
- Dental care
- Extended health care
- Paid time off
- Vision care
Pay: CA$50,000.00 – CA$55,000.00 per year
Work Location: In person
Job Types: Full-time, Permanent
To apply: Email your resume to [email protected] with the subject “Job Posting – Sales Assistant”